Refund policy

Due to the personal nature of our underwear products, we cannot accept returns or exchanges for hygiene reasons.

We understand the importance of finding the perfect fit, and we strive to provide detailed sizing information and product descriptions to assist you in making an informed decision. If you have any questions or concerns about sizing, materials, or product details, please reach out to contact@pauletteandmaria.com prior to making your purchase.

In the unlikely event that you receive a damaged or defective product, please reach out to contact@pauletteandmaria.com within 7 days of receiving your order. We will gladly assist you in resolving any issues and ensuring your satisfaction with our products.